SARI, Puti Embun.
Customer Relationship Management dalam Meningkatkan Loyalitas Nasabah Bank BNI UNPAD.
Manajemen dan Kewirausahaan, [S.l.], v. 9, n. 2, p. 1-23, may 2018.
ISSN 2615-3300.
Available at: <https://ojs.unitas-pdg.ac.id/index.php/manajemen/article/view/283>. Date accessed: 29 apr. 2024.
doi: https://doi.org/10.31317/jmk.9.2.1-23.2018.